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Facilities Team Leader (Hard Services)

Date Posted:
13 Feb 2018
Job Type:
We are currently recruiting for a Facilities Team Leader (Hard Services) to be based on our client site in the North West
Working hours: 8:00am - 17:00pm

Job Purpose:

  • To manage the mechanical and electrical service to EMCOR and the client.
  • To manage the handyman and fabric services to EMCOR and the client.

    Principal Accountabilities:
  • To manage the provision of the PPM and reactive tasks service
  • Manage minor electrical & Mechanical works.
  • Manage fabric and handyman works.
  • Manager third parties as and when required.
  • Act upon reasonable requests from and instructions from Account Manager
  • To partake on call out roster.
  • To work reasonable overtime as and when required.
  • Assistance on other sites can be expected
  • To take ownership for estate compliance
  • To ensure satisfactory KPI and SLA performance
  • To contribute towards, further development and implement the ONE TEAM EMCOR objectives. 
  • Making our customers lives’ easier is a critical element of this role. 
  • Be an ambassador of the EMCOR Group (UK) plc.
  • To follow EMCOR’s Code of Conduct and comply with the Client’s company rules and maintain a high standard of discipline. 
  • To carry out other duties as may be reasonably requested from time-to-time by EMCOR Group (UK) plc
Person Specification
  • Qualified to City & Guilds 2360 Part 1 & 2 or equivalent NVQ & C&G 2382 -10 17th Edition Minimum requirements
  • C&G 2391-10 Inspection & Testing, &  C&G 2391-20 Design & Verification preferred but not required
  • Technical expertise, qualifications or apprenticeship in a craft skill or engineering discipline would be an important pre-requisite of the role.
  • Knowledge of key operational procedures e.g. time sheets, planned maintenance systems, Quality and Health & Safety.
  • Substantial operational and technical experience with demonstrated potential.
  • Experience of positively dealing with the resolution of customer problems within specific contracts.
  • Demonstrated ‘hands-on’ technical expertise in a number of key operational areas.
  • High calibre IT skills and presentation capability 
  • High Level of understanding of customer service excellence and the ability to deliver quality service
  • Smart, presentable appearance
  • Personable and approachable
  • Good communication skills
  • Literate and numerate
  • Flexible and adaptable 
  • A team player with the ability to work from their own initiative
  • Must be willing to work day shifts and be on call if and when required.

  • Overtime may be an option that you must be willing to accept dependent on the nature of the task.

  • Must always wear EMCOR provided uniform and relevant PPE & Uniform at all times.

  • Must satisfy any reasonable request from Management

  • Must be willing to undertake administrative duties as and when required.

  • Must be willing to undertake a multi-functional role e.g. Escorting, Concierge, Portering, Conferencing etc to satisfy peaks in demands in other service streams.
  • The ability to attain and retain security clearance to SC level
  •  25 days annual leave
  • Company Pension scheme
  • Family friendly benefits 

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