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Date Posted:
15 May 2018
Job Type:
An opportunity has arisen for a Receptionist to join our team in Huntington, working hours for this role will be from 8:30am - 5:30pm, Monday - Friday.
Job Purpose:

To provide a professional and dedicated reception service to Anglian Water

Principal Accountabilities:
  • Answering the switchboard in an efficient and professional manner, within a target of 5 rings
  • Callers are to be announced when put through the relevant extension, with messages to be taken if the call cannot be taken at that time. All messages to have time, date, caller's name company, contact no and reason for call, if appropriate.  Messages must be passed to the recipient promptly.
  • Greeting visitors ensuring all names and details are logged and recorded in the visitor’s book on reception and notifying the appropriate member of staff.  All visitors must have appointments and be accompanied at all times.
  • To update notice boards with internal announcements and current vacancies.  To ensure all notice boards are kept tidy.
  • To project a professional and positive image at all times to both internal and external customers.
  • To provide back up cover for the Post Room in periods of absence or sickness.
  • To assist with meeting room bookings, ordering refreshments and making tea and coffee, when required.
  • To provide back-up administration support as and when required.
  • To uphold and promote the good name of EFS at all times.
  • To operate a clear desk policy and be responsible for general tidiness and housekeeping within the Reception area.
  • To develop an understanding of EFS in order to improve personal contribution to the company and all staff interacted with.
  • To carry out as requested any other office duties, which are normal custom and practice.
Person Specification
  • Excellent telephone manner
  • Good communication skills
  • Smart, presentable appearance
  • Use of own initiative
  • Personable, approachable and able to work as part of a team
  • Extensive reception experience
  • Good switchboard skills
  • Well organised with the ability to prioritise
  • Good IT skills including Word, Excel and Outlook
  • 20 days annual leave
  • Auto enrol pension

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