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Security Operations Manager (Thames Valley)

Date Posted:
11 Jun 2019
Job Type:

An opportunity has arisen for a Security Operations Manager to join our expanding contract based in Thames Valley.

The working hours are 24/7 Variable shift pattern at an average of 60 per week.

Job Purpose:

To supervise the provision of high visibility security guarding at the client properties / buildings and surrounding grounds.

Principal Accountabilities:
  • To carry out all duties in accordance with the site assignment instructions (Al’s)
  • Producing Quotes for the client when additional services are required. Attend financial planning meetings
  • To carry out all instructions issued by either the EMCOR Senior Security Manager or the client Facilities Manager
  • Responsible for all operations carried out by shift personnel and / or day security officers
  • Responsible for the compliance with all assignment instructions of all personnel under his / her direction
  • To control and administer the access control system, as per the client security manual
  • To control and administer the CCTV system in line with the current provisions of the Data Protection Act
  • To make sure that all staff are SIA licensed, and client vetted
  • To make sure that all staff are first aid trained and de-fib trained at all times
  • To reduce down time of any security equipment, by correct reporting of all faults, and breakdowns
  • Produce all KPI’s and SLA’s required by the EMCOR Senior Security Manager / Client FM Manager, and deliver them on time
  • To carry out all training of security personnel in accordance with the training plan. Ensure all training is logged and up to date
  • Ensure all changes to roster information for all personnel is emailed to the relevant manager
  • Take all necessary practical steps to ensure holiday and sickness cover is provided for all shift officers, day security officer
Person Specification
  • Security Industry Qualifications – Front line SIA Licence for Security Officers
  • Full driving licence
  • An excellent level of interpersonal skills and customer relationship skills
  • All applications who are offered employment will be subject to a criminal record check (disclosure) from the Criminal Records Bureau before the appointment is confirmed
  • An understanding of a basic police and other emergency services procedures
  • Knowledge of the phonetic alphabet
  • CCTV Monitoring experience
  • Experience of hand held radios
  • Future SIA Licences funded
  • Van supplied
  • 25 days annual leave