Job Title: HR Business Partner
Contract: Permanent, Full Time
Salary: Up to £50,000 + car allowance + benefits
Location: London
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
Job purpose:
Responsible for the People & Culture elements of our customer contract, this is an autonomous role, reporting in to the Head of HR.
The post-holder will lead and take responsibility for providing a first-class HR service to our internal customers and HR teams. Taking responsibility for owning and managing operational HR Business Partner activities on the contract and also to work closely with the senior management team to develop and implement people-related improvement plans that drive contract effectiveness and employee productivity towards the successful achievement of agreed strategies, targets and objectives.
What you'll do:
- The role of the HR Business Partner is to support our operational managers in all generalist areas of HR in order to increase line management capability and promote good HR practice throughout the contract that ensures company behaviours are fully demonstrated, protects the company and customer brand and supports the overall business strategy.
- Key responsibilities including acting as counsel to the business in all employee relations matters including disciplinaries, grievances and managing absence.
- Owning the Trade Union relationship for any recognition agreement consultations and day to day excellent industrial relations concerns.
- Holding HR up-skilling workshops to promote best practice and where legislation changes, alongside coaching and mentoring the people managers across the business ensuring they are confident and competent regarding any required TUPE matters (supported by the HR BP (TUPE)). Supporting the HRBP (TUPE) and operational with active involvement in the TUPE Process including presentations, consultation meetings, checking of due diligence, scope discussions, drop-in sessions etc. to “win hearts and minds”.
- Support and advise managers on any people related issues pre and post contract, active involvement in delivering change where required.
- Providing support to the business leads in delivering effective organisational change, being actively involved in developing current and future business opportunities.
- Working with the leadership team as a coach, challenger, contributor and driver of important divisional decisions.
- Identifying and reporting on the needs of the business (qualitative and quantitative) considering business growth, wellbeing, attrition and risk.
- Translating strategy into actionable programmes, operations or activities.
- Supporting management with the EMCOR UK Progression Plans and Kallidus 121 process.
- Demonstrating positive engagement through HR metrics such as turnover and absence and have plans in place to improve these.
- Supporting the HR Department and the business on the delivery of initiatives that constantly reinforces EMCOR UK’s values, culture and behaviours such as annual engagement surveys. Working with internal customers to make sure that their culture and EMCOR UK’s culture are constantly demonstrated by on-site staff to deliver exceptional service to our external customers.
- Taking ownership of complex ER cases, trade union discussions and other areas where HR expertise is required to minimise risk to EMCOR UK
- Being visible in order for managers and employees to have easy access to assist with employee challenges or concerns. This should include regular travel to contracts locations including Northern Ireland.
- Acting as an expert and provide timely advice on matters, following-up with managers to make sure their intervention has been successful and to offer any further assistance needed. Also acting as an escalation point in disputes or formal proceedings
- Success Measures within the HRBP role include being recognised for their contribution to the delivery of business targets through value-add HR initiatives, identifiable by customers as the HR Contact who understands their business and has provided sound guidance to enable the team to deliver constant and exceptional people management, clear and demonstrable outputs which are ‘value adds’ measured through customer satisfaction, retention and financial targets, reduced turnover, reduced absence and year on year improvement on employee engagement scores.