Location: Horsham
Salary: £24,960 per annum
Working hours: Monday - Friday 08:00am - 17:00pm 40 hours per week.
Benefits: 25 Days Holiday + BH, Flex Benefits (EMCOR UK discount scheme)
About EMCOR UK:
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
At EMCOR UK, we embrace and celebrate diversity in all its forms.
We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.
We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.
Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.
Join us in building a better world at work.
Job Purpose:
This role will be to carry out daily tasks as specified to create a safe and secure working environment for all visitors and staff, whilst always ensuring good customer service is provided whilst doing this.
Principle Accountabilities:
- demonstrate a positive commitment to a high level of customer service, professional presentation, and confidentiality at all times.
- always display excellent situational awareness.
- facilitate access/egress to building(s) whilst maintaining a high level of client facing and customer service skills.
- be aware of protest and demonstration activity and respond/escalate as appropriate.
- to actively take part in assisting staff, guests and contractors and public bodies regarding passing them information, giving direction, or responding to queries that are raised in a professional manner.
- to be fully conversant with all operating procedures and always follow them.
- assist as instructed during major incidents.
- always display your SIA licence whilst on duty.
- maintain accurate records/logs and submit reports as instructed.
- positively participate in any staff welfare or development programmes and to actively engage in any mandatory training.
- use communication tools (radio/phones) in a confident and clear manner.
- carry out any other reasonable request as required
Great interpersonal skills, good communicator with experience in delivering great customer service and the desire to keep people and premises safe. The role will involve some use of I.T systems and telephones. Corporate Security experience ideal with a valid SIA Security Guarding or Door Supervision licence.