Small Works Manager

• Design, management, implementation, and compliance to end to end small works process
• Implementation and compliance to all other relevant processes
• Ensure sufficient pricing mechanism in place with sufficient profit margin
• Effective use of CAFM and EMMA as per SOP
• Manage the teams to ensure the contracted services are delivered to the agreed contract specification and standards
• Ensure a timely response to requests for small works agreeing customer requirements and costs in sufficient detail
• If agency staff are used ensure that induction, competency, and culture are compliant
• Ensure revenue targets from MW & Projects met
• Request and manage resource in line with SLAs
• Ensure compliance to CDM regulations
• Liaise with Group project function and establish sufficient relationship

Commercial and Finance

• To deliver your service in compliance with your allocated budget
• To design and implement interventions to rectify profit issues
• To satisfy all contract deliverables
• To ensure KPIs and SLAs are passed so that EMCOR UK does not incur financial penalties
• To design and implement cost optimisation initiatives
• Capture and communicate any potential commercial changes and/or gaps to Operations Manager
• Manage overtime levels within acceptable set point & comply with process
• Manage expenses levels within acceptable set point & comply with process

Performance

• To ensure the design of and compliance to all relevant end to end processes applicable to the role
• To ensure processes are consistent reviewed to ensure operational excellence
• Proactively monitor KPI and SLA performance so that any issues are resolved to avoid failure
• Design and implementation of improvement programmes
• Implementation of audit process and inspections, by taking ownerships for actions from start to finish
• To ensure effective management and use of the CAFM & EMMA systems
• Ensure consistently low work order backlog
• Rectification of SLA failure and WO backlog

Procurement

• To manage subcontractors in line with EMCOR UK’s SSOW and PCO process
• To ensure that subcontractor performance is consistent and satisfactory
• To identify and propose services that are currently subbed are brought in house
• Monitor subcontractor performance and feedback to contract Procurement Manager
• To review all Contractor Service Reports, identifying actions required to satisfy issues and ensuring satisfactory conclusion to same.
• Design, procurement, and implementation of SCON Specs
• Ensure SCON compliance & competence with Procurement Manager

HSW

• To comply with EMCOR UK’s SSOW and HSW Policies and procedures always
• To use Intelex to report any near misses or accidents and ensure actions are closed out prior to deadline
• Ensure accidents and incidents are consistently kept at 0
• Ensure sufficient no. of SORs are being logged and process complied with
• RAMS reviewed and signed off SCON
• Ensure compliance to DEL RAMS
• Ensure compliance to SCON RAMS
• Competencies of DEL assessed and rectification plan implemented
• Effective COSHH Management and documentation
• Design and manage SSoW process with Compliance Manager
• Ensure implementation & compliance to SSoW

• Experience within a similar role
• Thorough technical knowledge, plus relevant experience of small works and project management
• To be able to demonstrate knowledge of statutory regulations associated with all building services and Permits to Work systems in highly regulated and controlled environments
• Good knowledge of SFG20 and CAFM systems.
• Good knowledge of CDM regulations
• Technically qualified, minimum NVQ level 4, in appropriate engineering disciplines.
• AMPQ/Prince 2 qualified
• Chartered Engineer - Desirable
• Master’s Degree in Mechanical, Civil or Electrical Engineering - Desirable
• Strong analytical skills including root cause analysis and process mapping
• IOSH Managing Safely is required
• FM and Water industry experience is preferred
• Relevant IWFM qualification is preferred