Location: Mobile, covering outer London, Kent and Sussex.
Salary: £40,000 per annum + Company Van + Overtime and On Call Allowance.
Working Hours: Monday to Friday - 8:00 to 17:00
Benefits: 25 days holidays + Bank holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more.
About EMCOR UK:
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
Role Overview:
To provide support to both on-site engineers and clients. You will also be responsible for carrying out system maintenance, reactive and small or extra works on CCTV, access control, security systems and automatic fire comprising of both internal and external clients.
We would prefer someone with a multi-disciplined background in Fire and Security.
Knowledge of working with large commercial clients and with many different manufacturers will be an advantage. The role will entail working with large Blue-Chip Clients across Hampshire and the surrounding areas.
What you'll do:
- Carryout planned preventative maintenance activities
- Upgrades and system repairs
- Modifications in line with contract requirements
- Regular communication with the client on Key Point Indicators, and service level agreements
- Provide planned preventive maintenance, system repair, small works and system commissioning activity in conjunction with Specialist Services requests and/or site/client requirements.
- Prepare dilapidation reports on newly acquired contracts and advise or recommend improvement, additions or reductions.
- Provide design, support and quotation delivery by relevant British Standards.
- Maintain a strong working relationship & communication between the client and EMCOR UK.
- Ensure policies, procedures and standards are in place and adhered to, maintaining the integrity of the contract portfolio, and that ongoing operational activities are implemented to provide high-quality service to customers.
- Maintain the service portfolios to the highest quality standard in all areas of activity to satisfy and maintain the requirements of external quality verification.
- Comply with policies relating to health, safety, security, environmental and technical compliance issues that affect customers and employees, ensuring that all rules are always adhered to and maintained to a high standard of discipline.
- Ensure risk assessments are completed or reviewed for every task being carried out.
- Comply with the mandatory requirement of wearing PPE.
- Ensure all works are completed following relevant British Standards and good working practices.
- Ensure timely submission of timesheets, mileage sheets and necessary administration paperwork, as detailed in the engineer's policies or required by the company/client.
- Ensure close cooperation and coordination with the EMCOR UK Service Centre.
- Ensure that all non-compliance and recommendations are followed up with a quotation or quotation build-up sheet.
- Comply with any request for any other duties on a time-to-time basis.
- At least 2 years of previous experience in servicing, maintaining and installation of CCTV, access control, intruder alarm systems, intercom systems and fire systems.
- Ideally the candidate will be a multi-disciplined engineer or a strong engineer in one discipline willing to cross-train.
- Adequate knowledge of relevant British Standards with a working knowledge of NSI and LPCB required standards. Advanced diagnostic and fault-finding skills, with the ability to resolve by elimination and/or technical recommendations.
- Knowledge and experience of permits to work systems, method statements and risk assessments.
- Advanced PC and LAN/WAN Networking skills, including OS-level operation.
- Health & Safety trained.
- System design, surveying, estimating and quotation experience.
- Ability to implement a program of works or PPM schedule, and team / self-delivery to deadline timescales.
- Understanding of asset collation and a controlled program of just-in-time replacement.
- Ensuring that all reactive works are carried out within service level agreements.