Location: Covering the Anglian Water estate
Salary: £65,000 per annum + Car Allowance
Working Hours: Monday to Friday - 8:00 to 17:00
Contract Type: Permanent Full Time
Benefits: Car Allowance, Private Healthcare, 25 days holidays + Bank holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more.
About EMCOR UK:
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
Role Overview:
To provide hard services and technical support, lead a team of engineers and drive compliance across the account. Lead the delivery of technical services across a facilities management contract focussed on multiple key buildings across a business park. The role is responsible for the management and delivery of planned and reactive works via inhouse and sub-contracted teams to budget and always within timescales and to provide technical assurance to the senior team. Direct day to day line management of a team of 7 engineers with technical guidance to the wider business functions.
To work closely with Operational, Asset & Energy functions to develop strategic improvements across the contract.
What you'll do:
- To build strong and effective relationships with key stakeholders both within the client organisation and EMCOR UK.
- Develop the technical team through training and support, to enhance service delivery, motivate the team and encourage development and progression.
- Close liaison with the client regarding the status of maintenance operations.
- Ensure quality performance through auditing of EMCOR staff in the performance of their tasks - workmanship, housekeeping and customer satisfaction. In addition to the auditing and management of subcontractors against established SLA’s and KPI’s.
- Evaluate data and operational performance stats on a monthly basis, ensuring a documented action plan is implemented for any out of line situations.
- Ensure a culture of safe working is adopted by the EMCOR team and subcontractors..
- Undertake Authorised Person status and associated responsibilities.
- Ownership of statutory compliance activities on the account.
- Technical advice to the team where required.
- Develop and deliver a programme for continuous improvement of maintenance strategy, alongside the Senior Asset Manager.
- Lead on the implementation of new work scheduling function.
- Develop and implement more innovative ways of working.
- Lead on the development of opportunities to increase the energy efficiency of buildings and assets throughout the contract.