Compliance Administrator - Thames Water

Role overview:

What you'll do:
• Assist in the monitoring and chasing of compliance related paperwork and quotes across the clients estate, with self-delivered and third party compliance work
• Ensure timely receipt of all paperwork relating to completed works and quotes for remedial works
• Ensure that all work orders (PPM & SI) are completed on Agility
• Ensure that all remedial quotations from the PPM are uploaded to Smartsheet
• Ensure that all work orders (EXT) are completed on Agility & Smartsheet
• Assist with programming in approved remedial works, including paperwork for completion
• Timely loading of all documentation onto Microsoft teams and Microsoft SharePoint in line with Client targets
• After training support the Service Desk function on an adhoc relief basis
• Administrative duties as they relate to the Scheduling and Service Desk functions
• Liaise with the scheduling team in all matters concerning compliance within their areas
• Support all audit activities to provide assurance of quality and conformance; including data- capture, root cause analysis, reporting and corrective action to maintain and restore required service standards
• Manage the audit regime system with assistance from the technical manager, uploading reports and corrective actions and providing data for submission to monthly reporting
• To review audit documentation and outcomes and provide trend analysis for review and improvements
• To help with auditing
• Develop and maintain trusted relationships with all staff
• Provide support to Senior Management as required in identifying and realising innovations and lean working practices
• Continually identify opportunities to sustainably reduce costs and improve commercial performance
• Any other reasonable requests from senior management
• Providing support and guidance to team members and third-party contractors to ensure that they produce documents and records in a timely manner as required by the contract
• Monitoring the compliance performance of team members and third-party contractors to ensure that they comply with the terms of the contract in line with KPIs and SLAs
• Support Site Operations Managers in the production of reports and returns by providing data and information from the CAFM system and other records
• Review and improve site reporting and data management activities
• Preparation, presentation and report completion

Who you’ll be:
• Previous experience in administration
• Understanding of statutory compliance
• Desire to develop into a compliance lead
• Full UK Driving Licence