Location: Mobile covering West Midlands sites
Salary: £51,000
Working Hours: Monday to Friday, 08:00 - 16:30
Benefits: Car or car allowance, Private Healthcare, 25 days holidays + Bank holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more.
About EMCOR UK:
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
Role Overview:
Supporting the Head of Operations to ensure the delivery of effective Support Services across various Regions of England for the Cadent Contract and to have overall responsibility for the delivery of all hard and soft Services across the regions and driving the capital investment strategy in conjunction with Cadent Property
What You'll do:
- To lead and develop the Facilities Management Supervisors through effective communication, training, and development.
- Manage the progress of the planned maintenance and remedial works, while ensuring accurate costs and time management.
- Ensuring all works are completed to the satisfaction of the customer and regulatory authorities.
- Monitor risk through appropriate risk management including but not limited to Commercial, H&S and Operational risks, highlighting to the Head of Operations where relevant.
- Working in unison with counterpart and supervisors to monitor maintenance performance and to ensure continuity and compliance across the sites.
- Identify and implement ways in which services can be improved to maximise value and minimise cost, risk, and downtime.
- End to end management of workflow processes.
- Effective use of ONE DATA WORLD, AGILITY (CAFM) & SAFETY CULTURE as per our standard operating procedure.
- Keep up to date with new innovations in marketplace and suggest improvements.
- Ensure that sufficient quality standards are always being maintained.
- Ensure the contracted services are delivered to the agreed specification and standards.
- Ensure a timely response to all requests, fully satisfying customer requirements.
- Ensure compliance with document control.
- Ensure all PPM, reactive and extra work are completed in line with contract SLAs, KPIs and Cadent Gas requirements.
- Oversee all logbooks within region, ensuring they are always up to date and compliant.
- To be part of the escalation call out Rota.
- Monitor and manage the skills and training of those within their region.
- To establish a consistently positive working relationship with your client and end users.
- Overseeing applicable processes to ensure operational excellence and efficiency.