Head of Technical Services

• Be the technical lead for maintenance strategy, advice and delivery as well as RCA/Investigations, recruitment and technical planning 
• Manage in full the cost centre P&L aspects alongside the finance team 
• Provide technical consultancy as required by the Account Director and deputise for Account Director where required 
• Lead on the delivery of the account compliance programme.
• Lead and direct operational efficiencies that will enhance operational effectiveness.
• Provide technical advice on new buildings/assets and act as the Interface with projects, Asset Management and Operations for new building / asset handover. Manage the gap analysis and Risk Register for technical risks (including reporting of and transfer to Customer where appropriate).
• Provide cost centre updates, financial reports and ad-hoc report requirements as required by the Account Director.
• Contribute, support and Chair, when required, EMCOR led technical and management meetings.
• Actively and positively promote the image of EMCOR UK at all times and to maintain good working relationships with clients, suppliers and other external parties.
• Ensure that performance is consistent and satisfactory.
• Establish a consistently positive working relationship with all clients and end users.
• Ensure an effective feedback mechanism is in place to allow clients feedback to be monitored and actions logged and closed out.
• Provide appropriate challenge and improvement to the customer through value propositions.
• Be the intelligent supplier for the customer to improve their engineering/maintenance and asset base by bringing in EMCOR UK industry best available practices.
• Deliver your service in compliance with your allocated budget and manage the P&L for the cost centre.
• Satisfy all contract deliverables.
• Ensure compliance with all relevant end to end processes applicable to the role.

Who you'll be: 

• Chartered Engineering status and holding an engineering degree or equivalent qualification and a member of a relevant professional body e.g. IET.
• A proven successful record of accomplishment working at Senior Engineering Operations Level, ideally gained within a regulated, manufacturing and high security environment.
• Experience of working with quality management systems with a high degree of procedural, technical and HSE compliance.
• A thorough knowledge of outsourced facilities services within the UK, including hard FM service lines and directly delivered complex projects including M&E, building and civils activities.
• An effective and progressive leader with experience of directing and developing multi-disciplined engineering teams in highly regulated and demanding environments.
• An experienced leader of change with the ability to lead and direct others towards acceptance of new business ideas, methods and working practices. A clear understanding of transformational leadership and an ability to change culture and behaviours.
• Ability and experience in developing strong relationships with key customers to support account development and long-term sustainable and profitable tenure.
• Understanding of Asset Management Strategy and ISO 55000 series best practice.
• Experience in working with CMMS/CAFM systems, maintenance planning, scheduling and mitigation Management.
• IT Literate including Word, Excel, Project, PowerPoint and Visio.
• Key account management experience/education would be beneficial.

• Industry leading maternity & paternity policies
  
• Refer a friend scheme – worth £500 per referral
  
• GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
  
• Extensive learning & development opportunities, including opportunities for progression
  
• Discount shopping, gym, mobile, family activities, insurance, dining experiences, car leasing and breakdown cover
  
• Bike To Work Scheme
  
• Health cash plan - Benefits covered include optical, physiotherapy and a health & wellbeing
  
• Dental scheme
  
• Access to health assessments
  
• Employee Assistance Programme 
  
• Life Assurance