Location: Reading
Salary: £50,000 per annum DOE
Working hours: 8am – 5pm, Monday – Friday
Benefits: Car Allowance, 25 Days Holiday + BH, Company Pension, Private Healthcare, Company Sick Pay, Flex Benefits (EMCOR UK discount scheme)
About EMCOR UK:
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
Role Overview:
We are currently seeking a dynamic individual to oversee the management of our facilities contracts & services to assure performance, business continuity, engagement, and health & safety is maintained.
Supporting the Customer Estates and Facilities Manager, you will ensure the operational estate receives safe, secure, and sustainable support to provide a great place to work. You will also ensure the workplace environment is efficient, effective and meets the needs of the business.
What you'll do:
- This role will require you to manage the day-to-day operational delivery of facility services, estates maintenance, compliance, and other property change projects. You will be part of a team delivering a step-change in the perception of facility services and will have the drive to deliver customer satisfaction.
- You will take direct responsibility and accountability for managing stakeholders and suppliers, ensuring that there is continuous improvement in standards of safety, quality, time and cost.
- You will be the trusted advisor for all matters relating to our estates & facilities at each property as well as championing change and new ways of working across your sites.
- You will be the primary interface between your customers (building occupants) and the suppliers.
- You will ensure that the suppliers deliver to their highest standards in safety and services, fulfilling all contractual obligations and are perceived by the stakeholders as always acting in our best interest.
- With an emphasis on customer service, you will have great communications, negotiation & influencing skills and experience of managing stakeholders to develop a collaborative relationship with suppliers.
- We are seeking an enthusiastic individual who will breathe life into the role and be able to work under pressure in a reactive environment.
- Experience in managing the delivery of hard and soft facilities services is a must.
- We are seeking those with demonstrable knowledge of building compliance requirements within a corporate real estate setting; and experience of managing corporate facilities and monitoring and maintaining compliance.
- A Certificate in IOSH, NEBOSH would be advantageous but not essential, as well as IWFM Level 4 qualification or equivalent and ONC/HNC or equivalent qualification in Electrical, Mechanical or Building Services discipline.
- This operational role which is site based and will involve travel to our other sites; therefore, a full UK driving license is essential.