Facilities Team Leader - Reading

Posted on 08/05/2025

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Berkshire

Cleaning

Salary is up to £30,000 DOE

Permanent Full Time

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Facilities Team Leader - Reading

Duties/Responsibilities

Location: Clearwater Court, Vastern Road, Reading, RG1 8DB

Salary: Salary is up to £30,000 DOE

Working Hours: 07.30 - 16.30 Monday to Friday 40 hours per week

Contract Type: Perm Full Time

About EMCOR UK:

At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.

Role Overview:

To provide professional FM service delivery and ensure that the buildings are kept in good order across all service streams. To lead a multi skilled team delivering the highest standards and possess the ability to adapt to new demands as they arise. To provide excellent customer service and work closely with stakeholders and senior manager. To manage a small team of 4 including post room operatives, facilities assistants & front of house

What you'll do:

· Carry out daily floor walks, ensuring the building fabric is in good order, noting any defects and raising with EMCOR Service Desk

· Contribute to and promote the One Team culture, jumping in to support the team as required

· Manage process of works (preparing quotes, requesting purchase orders, organise work to be done)

· Liaising with customers, contractors, suppliers, as necessary, to plan in work schedules, request or provide feedback and chase up works

· Arrange and carry out Cleaning Audits - escalate any incidents or issues to relevant persons

· Provide reports and feedback to the Customer and EMCOR management team as required.

· Carry out all necessary administration duties associated with the provision of facilities services

· Assist in the compliance of the Health and Safety policy, safe working practices and EMCOR FM best practice, liaising closely with the customer. To support and manage Health, Safety and Environment and risk management processes for site

Engagement with contractors and colleagues for site requirements and day to day running.

· Act upon reasonable requests and instructions from the customer

· Occasionally attending multi-sites to cover absence, perform audits or surveys

· To ensure Service Level Agreements and Key Performance Indicators are fully met

. · To maintain day-to-day contact with the customer’s representatives and attend meetings as directed, providing both review of engineering activities and raising topical issues as applicable.

· To review all Contractor Service Reports, identifying actions required to satisfy issues and ensuring satisfactory conclusion

· Being aware of the sites PPMs and SI monthly requirements

· Manage induction for contractors, make sure they have risk assessments and method statements in place, they are up to date with required training and check documentation before each project

· Responsible for the management, control and monitor the day-to-day operation of the site teams

· Monitor and arrange cover for annual leave and sickness record

· Provide ‘hands on’ help, advice and assistance as required by site and client

· To be available by telephone for queries

· Any other duties as requested.

Resource Responsibilities

You will be have direct responsibility for Front of House, Post Room & Cleaning Operations, closely liaising with the Operations team on in house Building PPM and Sub Contractors with regards to:

· Daily Operations delivery and visiting Contractors

· Front of House Team

· Cleaning Operations

· Maintenance Tasks

· Supporting Insurance Inspections

· Building Audits

· Client contractors

· Client Liaison

Person Specification

Who you'll be:

Good amount of experience within a similar role

· Excellent customer service and hands on approach

· Good knowledge of building operations plus associated guidelines

· An experienced operational leader with regard to business critical operations

· To be able to demonstrate knowledge of statutory regulations, current legislation and mandatory standards relating to safe working practices, as well as COSHH, H&S at Work Act, Corporate manslaughter, RIDDOR Process

· Excellent organisational and interpersonal skills

. · Relationship management skills and ability to manage a team under direct line management and those non-directly managed.

· The ability to communicate effectively, in both verbal and written forms

· Capable of fully utilising programs in the MS Office suite to produce written reports, tracking spreadsheets and presentations

. · The ability to establish, implement and monitor high standards of excellence in areas of quality, safety, operational performance and customer service

· Be resilient under pressure, with good decision-making skills.

Essential Personal Attributes:

· Strong leadership qualities

· Motivated self-starter with team working ethos

· Willingness to train, update and improve themselves for the benefit of the contract

· Ability to think and react to immediate problems and issues without losing sight of or compromising long term goals · High standard of personal integrity and professionalism with the adaptability to change

· Ability to lead and act with authority when required

· Deductive Reasoning - the ability to apply general rules to specific problems to produce answers that make sense

· The ability to make decisions and solve problems - analysing information and evaluating results to choose the best solution and solve problems

· The ability to gather information from all relevant sources

· The ability to communicate with supervisors and peers, providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person

· The ability to organize, plan and prioritise work

· Smart, presentable appearance

· Good interpersonal and customer relationship skills

Benefits

Benefits:

25 Days holidays + Bank holidays
Holiday Buy Scheme - up to 5 days a year
Industry leading Maternity & Paternity Policies
Refer a Friend scheme – worth £500 per referral
GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
Extensive Learning & Development opportunities, including opportunities for progression.
Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
Bike To Work Scheme
Paid volunteering and charity days
Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.

At EMCOR UK, we embrace and celebrate diversity in all its forms.

We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.

We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.

Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.

Join us in building a better world at work.

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