Location: Peterborough
Salary: £27,976 per annum
Working hours: Monday to Friday
Contract Type: Permanent Part Time
About EMCOR UK:
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
Role Overview:
To undertake event preparations (both internal and external), including ensuring rooms are set up correctly and catering requirements are met. This will involve liaising with Housekeeping, Porters and Hall/Kitchen staff as appropriate to ensure that all departments are aware of requirements and expectations.
What you'll do:
- Providing a high-quality customer focused Conference and Meeting Room service.
- Communicate with customers face-to-face and/or over the telephone to ensure a professional and polite service delivery.
- Liaising closely with catering, cleaning, IT and maintenance teams to provide any support required.
- Setting and re-setting of conference and meeting rooms in a timely fashion. Ensuring that during the working day, meeting rooms are clean, tidy and available for use.
- Point of contact for all meeting room issues, providing timely response and coordination of remedial works.
- Advising users on meeting room usage and suitability and provide front line technical support and replacement of meeting room consumables.
- Reporting faults proactively immediately through the FM Helpdesk.