Corporate Receptionist - Reading

Location: Clearwater Court, Vastern Road, Reading, RG1 8DB

Salary:  £19656 + Company Benefits 

Working Hours: 6 hour shift - 08.00 - 14.00 OR 12.00 - 18.00  Shift pattern to be agreed in advance

Contract Type: Permanent - Part Time   

About EMCOR UK:

At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.

About the Role

We are seeking a highly professional and polished Corporate Receptionist to be the welcoming face of our organisation. This is not just a front desk role — you will be representing the company to high-profile visitors, clients, and stakeholders, ensuring a first-class service and seamless front-of-house operation.

Key Responsibilities

Front of House Excellence

• Greet and welcome all visitors, clients, and contractors in a warm, professional, and courteous manner.
• Ensure visitors are signed in, provided with passes, and introduced to their hosts promptly.
• Maintain an immaculate and organised reception area at all times.

Client & Visitor Experience

• Provide a premium standard of service at every interaction, ensuring visitors feel valued and respected.
• Assist teams with any requirements.
• Anticipate visitor needs and proactively resolve any queries.

Professional Communication

• Answer and direct calls in a clear, polite, and efficient manner.
• Manage the reception inbox, responding promptly to enquiries.
• Liaise with internal teams regarding meetings and visitor logistics.

Administrative & Facilities Support

• Manage incoming and outgoing deliveries in line with company procedures and GDPR requirements.
• Report any maintenance or cleaning issues to help desk.

Security & Compliance

• Follow strict site access control and visitor management procedures.
• Ensure all health & safety and GDPR guidelines are upheld.
• Monitor visitor and contractor movements to maintain site security

Skills & Experience Required

• Proven experience as a receptionist, front-of-house, or in a client-facing corporate role.
• Exceptional interpersonal and communication skills, both face-to-face and over the phone.
• Highly organised with the ability to prioritise and multitask in a busy environment.
• Immaculate personal presentation and a professional demeanour.
• Proficiency in Microsoft Office and confidence using booking/visitor management systems.
• Ability to maintain discretion and confidentiality at all times.

What We’re Looking For

• A confident, approachable, and polished professional.
• Someone who takes pride in delivering exceptional service.
• A team player who is adaptable and willing to go the extra mile.

Benefits:

• 20 Days holidays + Bank holidays
• Holiday Buy Scheme - up to 5 days a year
• Industry leading Maternity & Paternity Policies
• Refer a Friend scheme – worth £500 per referral
• GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
• Extensive Learning & Development opportunities, including opportunities for progression. 
• Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
• Bike To Work Scheme
• Paid volunteering and charity days
• Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
• Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.

At EMCOR UK, we embrace and celebrate diversity in all its forms. 

We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.

We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.

Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.

Join us in building a better world at work.